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Case management: a bottom-line care delivery model. Part 1: The concept
G S Olivas1, V Del Togno-Armanasco, J R Erickson
1Public Health Services, Tuscon, AZ.
The Journal of Nursing Administration
|November 1, 1989
Summary
Nurse executives are exploring new care delivery models to improve hospital nursing. A collaborative case management approach can enhance patient, staff, and financial outcomes.
Area of Science:
- Healthcare Management
- Nursing Administration
- Quality Improvement
Background:
- Hospital-based nursing faces challenges requiring innovative care delivery models.
- Lack of process control hinders quality in patient care.
- Nurse executives are tasked with reinventing nursing practices.
Purpose of the Study:
- To discuss a collaborative, multidisciplinary case management model.
- To highlight the potential of alternative care delivery systems.
- To address barriers in understanding and controlling the care delivery process.
Main Methods:
- Discussion of a collaborative and multidisciplinary case management model.
- Analysis of its potential impact on hospital systems.
- Focus on improving the care delivery process.
Main Results:
- The model offers a potential solution to quality barriers.
- It addresses the lack of understanding and control in care delivery.
- Anticipated positive effects on patient, staff, and financial outcomes.
Conclusions:
- Collaborative case management models can positively impact healthcare institutions.
- These models are key to reinventing hospital nursing.
- Addressing process control is vital for improving quality and outcomes.