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Advancing a sociotechnical systems approach to workplace safety--developing the conceptual framework
Pascale Carayon1, Peter Hancock, Nancy Leveson
1a Department of Industrial and Systems Engineering, Center for Quality and Productivity Improvement , University of Wisconsin-Madison , Madison , USA.
Traditional workplace safety efforts are insufficient. A sociotechnical systems approach, considering work system, organizational context, and external environment, offers a more effective model for improving worker safety.
Area of Science:
- Occupational Health and Safety
- Systems Engineering
- Organizational Psychology
Background:
- Traditional workplace safety initiatives often overlook the broader sociotechnical environment.
- Existing approaches have proven insufficient in addressing complex safety challenges.
Purpose of the Study:
- To advocate for a sociotechnical systems approach to workplace safety.
- To develop a comprehensive sociotechnical model for understanding workplace safety.
Main Methods:
- Literature review on sociotechnical systems, complex systems, and safety.
- Development of a multi-layered sociotechnical model of workplace safety.
Main Results:
- The proposed model includes concentric layers: work system, socio-organizational context, and external environment.
- Identified future challenges within the sociotechnical framework of workplace safety.
Conclusions:
- A sociotechnical systems approach is crucial for effective workplace safety solutions.
- Recognizing interactions between system elements and levels is key to integrated safety improvements.
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