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Cross-continuum Care Continuity: Achieving Seamless Care and Managing Comorbidities
Carol Boston-Fleischhauer1, Robert Rose, Laurie Hartwig
1Author Affiliations: Chief Nurse Executive, The Advisory Board Company, Washington, DC (Dr Boston-Fleischhauer); and Senior Vice President and System Chief Nursing Officer (Mr Rose) and System Administrative Director of Professional Excellence (Ms Hartwig), Trinity Mother Frances Hospital and Clinics, Tyler, Texas.
Healthcare systems need effective cross-continuum care transition strategies to manage financial risk and improve patient outcomes. This research highlights key learnings and systemic enablers for achieving seamless care continuity.
Area of Science:
- Healthcare Management
- Nursing Administration
- Health Services Research
Background:
- Healthcare systems face increasing pressure to adapt care models due to evolving payment structures and financial risk.
- Effective management of care transitions across different healthcare settings is crucial for patient outcomes and system efficiency.
- Existing research often focuses on specific transition points, lacking a comprehensive, cross-continuum approach.
Purpose of the Study:
- To present key learnings from research on achieving care continuity across the healthcare continuum.
- To discuss the business case for implementing a robust cross-continuum care transition strategy.
- To identify systemic enablers necessary for facilitating seamless care transitions.
Main Methods:
- Review of research findings from the Nurse Executive Center on care continuity.
- Analysis of the business case and financial implications of cross-continuum care transitions.
- Examination of a case study detailing a healthcare system's approach to managing complex patient populations during transitions.
Main Results:
- Identification of critical success factors for developing and implementing cross-continuum care transition strategies.
- Demonstration of the financial and clinical benefits associated with improved care continuity.
- Insights into practical solutions for supporting patients with multiple comorbidities throughout their care journey.
Conclusions:
- A comprehensive, cross-continuum care transition strategy is essential for modern healthcare systems.
- Systemic enablers, including leadership support and integrated workflows, are vital for successful implementation.
- Effective transition strategies can significantly improve patient outcomes and financial performance.
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