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Realigning Shared Governance With Magnet® and the Organization's Operating System to Achieve Clinical Excellence
Janette V Moreno1, Anita S Girard, Wendy Foad
1Author Affiliations: Director of Professional Development and Clinical Education (Dr Moreno), Center of Professional Excellence and Inquiry, Stanford Children's Health/Lucille Packard Children's Hospital, Menlo Park; and Magnet Program Director (Dr Girard) and Associate Chief Nursing Officer (Ms Foad), Patient Care Services, Stanford Health Care, Stanford, California.
Abstract:
In 2012, an academic medical center successfully overhauled a 15-year-old shared governance to align 6 house-wide and 30 unit-based councils with the new Magnet Recognition Program® and the organization's operating system, using the processes of LEAN methodology. The redesign improved cross-council communication structures, facilitated effective shared decision-making processes, increased staff engagement, and improved clinical outcomes. The innovative structural and process elements of the new model are replicable in other health institutions.