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Engagement in Nursing: One Organization's Success
K David Bailey1, Suzette Cardin
1UCLA Health, Santa Monica, California (Mr Bailey); and UCLA School of Nursing, Los Angeles, California (Dr Cardin).
Nursing Administration Quarterly
|June 6, 2018
Summary
Increasing registered nurse engagement is vital for healthcare. This study highlights strategies in professional development, autonomy, and leadership access to foster a culture of engagement for better patient care.
Area of Science:
- Healthcare Management
- Nursing Leadership
- Organizational Psychology
Background:
- Healthcare engagement is increasingly crucial for optimizing patient involvement in care.
- Nurse leaders must cultivate engagement cultures for staff and patients.
- Magnet-designated academic medical centers face unique engagement challenges.
Purpose of the Study:
- To present a successful engagement process implemented at a community-based academic medical center.
- To identify key areas for enhancing registered nurse (RN) engagement.
- To share specific strategies for improving RN engagement.
Main Methods:
- Focus on three core areas: professional development, autonomy, and leadership access.
- Implementation of targeted strategies within these key areas.
- Evaluation of the engagement process at a Magnet-designated facility.
Main Results:
- Specific strategies were developed and applied to enhance RN engagement.
- Improvements were observed in professional development opportunities.
- Increased autonomy and leadership access were facilitated for RNs.
Conclusions:
- A structured approach focusing on professional development, autonomy, and leadership access can significantly improve RN engagement.
- Sustained focus on these areas is essential for a culture of engagement.
- The described process offers a replicable model for other healthcare settings.