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The Healthy Disruption of Anger.

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  • 1Author Affiliations: Chief Nursing Officer, UCLA Health-Santa Monica Medical Center, California, and President, Association for Leadership Science in Nursing (Dr Bailey); Patient Care Director, Trustbridge Hospice, West Palm Beach, Adjunct Faculty, Florida Atlantic University, Christine E. Lynn College of Nursing, Boca Raton, Florida, and President-Elect, Association for Leadership Science in Nursing (Dr Prestia), Birmingham, AL.

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Summary
This summary is machine-generated.

The COVID-19 pandemic caused rapid information changes and increased healthcare worker anxiety. Leaders can transform workforce anger into healthy disruption by acknowledging and harnessing it.

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Area of Science:

  • Healthcare Leadership
  • Nursing Management
  • Pandemic Response

Background:

  • The COVID-19 pandemic created a rapidly evolving information landscape.
  • Healthcare professionals experienced escalating anxiety and emotional distress.
  • Leadership faced challenges in communicating timely strategies amidst uncertainty.

Purpose of the Study:

  • To explore leadership's role in managing healthcare workforce anger during the pandemic.
  • To identify opportunities for transforming negative emotions into constructive action.
  • To provide insights for nursing leadership in crisis situations.

Main Methods:

  • Qualitative exploration of leadership challenges and workforce emotional responses.
  • Analysis of communication strategies during the COVID-19 pandemic.
  • Review of leadership's potential to influence workforce dynamics.

Main Results:

  • A scared, tired, and angry healthcare workforce emerged.
  • Leadership struggled with effective communication of short-term strategies.
  • Anger was identified as a potential catalyst for change.

Conclusions:

  • Leaders have a critical opportunity to acknowledge and validate workforce anger.
  • Harnessing this anger can lead to healthy disruption and positive transformation.
  • Effective leadership is crucial for navigating workforce emotional responses during crises.