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Updated: Jan 31, 2026

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Design and Construction of an Urban Runoff Research Facility
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HOW ATTITUDE, SERVICE AND EFFICIENCY IMPROVED PATIENT CARE AT AN URBAN MEDICAL CENTER
Physician Leadership Journal
|December 21, 2018
Abstract:
See how a poorly performing health care center turned around its fortunes by improving working conditions, patient flow and getting buy-in for the changes from staff.
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