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Using Learning Outcome Measures to assess Doctoral Nursing Education10:07

Using Learning Outcome Measures to assess Doctoral Nursing Education

The structure and process for measuring student learning outcomes through customizable assessment rubrics is discussed and applied to a doctoral nursing education...
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Service Products Versus Customer Service and After-Sales Service01:30

Service Products Versus Customer Service and After-Sales Service

The services industry, a vital component of the modern economy, encompasses various activities that support personal needs and business operations. This sector emerged as industrial efficiency reduced the need for manufacturing labor, prompting a shift toward services that facilitate distribution, finance, and operational support. Beyond these essential functions, the services industry includes crucial areas such as education, healthcare, and other social support that ensure societal...
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Primary Healthcare Services01:30

Primary Healthcare Services

Primary care promotes wellness and prevents disease. This care includes health promotion, education, protection (such as immunizations), early disease screening, and environmental considerations. Settings providing this type of healthcare include physician offices, public health clinics, school nursing, and community health nursing.
In 1978, international leaders convened in Alma-Ata, Kazakhstan, for what would be a pivotal event in global health. The Alma-Ata Declaration was the first to call...
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Preventive Healthcare Services01:30

Preventive Healthcare Services

Preventive healthcare services keep people healthy via frequent check-ups, screening, and counseling. They primarily aid in disease prevention rather than treating an acute or chronic illness. Preventive treatment also keeps individuals productive and energetic, allowing them to work well into their retirement years. Examples of preventive care services include:
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Service Innovation and New Service Development01:22

Service Innovation and New Service Development

Improving service processes and aligning them with customer needs are essential for businesses to maintain relevance and competitiveness. Service innovation emphasizes refining service delivery by streamlining workflows, enhancing convenience, and adapting to market demands. For instance, adding contactless payment options in retail stores improves transaction speed and convenience, showcasing how service updates directly impact customer satisfaction.
New Service Development (NSD) involves...
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Nursing Interventions I: Taxonomy of Nursing Interventions01:03

Nursing Interventions I: Taxonomy of Nursing Interventions

Nursing interventions are chosen as part of the planning process to achieve patient outcomes. Once nursing diagnoses are determined, the goals and outcomes are specified, then the nursing interventions are selected and individualized according to the patient's situation.
A nursing intervention is a treatment or action based on scientific concepts and knowledge from the nursing, behavioral, and physical sciences. Identifying and prioritizing nursing interventions based on the desired outcome...
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