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Satisfaction and Technology Acceptance of Staff Regarding Use of Continuous Video Monitoring in Comparison With
Abigail Hebb1, Michael Kistler, Elisabeth George
1Author Affiliations: Senior Clinician (Dr Hebb) and Programmatic Nurse Specialist (Dr George), UPMC Shadyside Hospital; and Program Director of Healthcare Data Analytics and Health Management (Dr Kistler), and Mathematics and Data Analytics Department Chair (Dr Zamboni), Carlow University, Pittsburgh, Pennsylvania. This study was conducted while Dr. Hebb was a DNP student at Carlow University.
Objective:
The purpose of this study was to determine staff satisfaction and technology acceptance of continuous video monitoring (CVM) in comparison to sitters.
Background:
Traditionally, sitters have been used to prevent falls in hospitals. Continuous video monitoring has emerged to reduce costs associated with sitters while maintaining safety.
Methods:
A descriptive online survey using a modified version of the Technology Acceptance Model was used to gain insight on technology acceptance and satisfaction levels of clinical staff related to CVM.
Results:
Only 12.73% found CVM to be as effective as sitters. Statistical significance was shown comparing sitters with CVM. A positive correlation was found with perceived ease of use and perceived usefulness of CVM.
Conclusions:
Understanding staff satisfaction and technology acceptance is imperative for nurse leaders and administration when implementing new technologies.
