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Published on: February 16, 2011
Strengthening Healthy Work Environment Outcomes Via Interprofessional Direct Care Champion Roles
Dennis P Doherty1, Laura J Wood, Gregory J Durkin
1Author Affiliations: Senior Professional Development Specialist (Dr Doherty) and Director (Mr Durkin), Clinical Education and Informatics, and EVP Patient Care Operations & System CNO Sporing Carpenter Chair for Nursing (Dr Wood), Patient Care Operations, Boston Children's Hospital, Massachusetts.
Objective:
To provide an organization-wide, systematic approach to creating and sustaining healthy work environments (HWEs) through frontline interprofessional staff education and coaching engagement.
Background:
HWE has been an overarching concept in the organization's nursing professional practice model since 2014; however, few practice settings routinely translated survey findings to improve the work environment's health via local interprofessional direct care team members.
Methods:
The program used a participatory approach where HWE champions committed to participate in centralized professional development activities and local quality improvement initiatives to bolster the health of area work environments.
Results:
Fifty-one champions representing 44 practice settings participated in the professional development program. Mean HWE scores for all standards increased from year 1 to 2, with 15 practice settings seeing categorical improvement. Meaningful recognition and true collaboration were the standards most often targeted for improvement.
Conclusion:
The HWE champion role appears to be a promising strategy for engaging frontline interprofessional staff in the assessment and implementation of initiatives to improve the health of work environments.
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