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Factors That Affect Saudi Population Preferences Toward Their Dentist
Suliman Alsaeed1,2,3, Norah Alghurairi4, Lamia Almutairi4
1Preventive Dental Sciences Department, College of Dentistry, King Saud bin Abdulaziz University for Health Sciences, Riyadh, Saudi Arabia.
Patient Preference and Adherence
|December 9, 2021
Summary
Saudi patients prioritize dentist reputation, clinical expertise, and treatment cost. They prefer dentists with explanatory consultation styles and specific attire, influencing their choice of dental care providers.
Area of Science:
- Dental Public Health
- Healthcare Consumer Behavior
- Patient Preferences
Background:
- Understanding patient preferences is crucial for optimizing dental service delivery.
- Saudi Arabia's healthcare sector is evolving, necessitating research into patient expectations.
Purpose of the Study:
- To investigate the preferences of the Saudi population when selecting a dentist.
- To identify key factors influencing patient choice in dental care.
Main Methods:
- A cross-sectional observational study was conducted.
- An online questionnaire in Arabic surveyed 5317 Saudi participants aged 18+.
- The survey assessed demographics, dentist characteristics, office design preferences, and factor importance.
Main Results:
- Most participants (63%) had no nationality preference and (44%) no gender preference for dentists.
- Key preferences included dentists being consultants (38%), well-known (83%), and using explanatory consultation styles (78%).
- Dentist reputation, clinical rank, and treatment cost were highly important; white clinic color and scrub attire were preferred.
Conclusions:
- Saudi patients exhibit distinct preferences regarding dentist qualifications, communication style, and practice environment.
- Dentists and clinics should consider these patient-centric factors to enhance practice management and patient satisfaction.
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