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Published on: February 14, 2014
Exploring Older Adults' Adoption and Use of a Tablet Computer During COVID-19: Longitudinal Qualitative Study
Sunyoung Kim1, Willow Yao1, Xiaotong Du1
1School of Communication and Information, Rutgers University, New Brunswick, NJ, United States.
Older adults can use tablet computers for daily needs by applying familiar methods, not just digital skills. This approach bridges the digital divide for seniors, enhancing their quality of life.
Area of Science:
- Gerontology
- Human-Computer Interaction
- Digital Inclusion
Background:
- Mobile technology offers benefits for older adults, but a digital divide persists.
- Many seniors face challenges using digital devices like tablets.
- The COVID-19 pandemic highlighted the need for technology access among older adults for daily needs and social connection.
Purpose of the Study:
- To understand how older adults learn to use tablet computers.
- To identify their desired uses for tablets.
- To explore barriers faced during social isolation due to the COVID-19 pandemic.
Main Methods:
- Conducted semistructured interviews with eight participants aged 65+.
- Investigated tablet adoption and use over 16 weeks during COVID-19 lockdown.
- Focused on novice older users' experiences.
Main Results:
- Participants successfully adopted tablets for entertainment, social connection, and information seeking.
- Success was attributed to using familiar methods (e.g., instruction notes) rather than solely digital skills.
- Gradual adaptation to tablet use for various daily needs was observed.
Conclusions:
- Older adults can benefit from digital devices even without extensive digital literacy.
- Integrating familiar, traditional methods into device use supports older adults' engagement.
- Digital inclusion for seniors can be enhanced by accommodating their existing learning styles.
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