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Newly Licensed Nurse Perceived Incivility: A Valid and Reliable Assessment Tool
Emily Agee1, Brenda K Boots, Chelcia Cantu
1Author Affiliations: Hospital-Based Clinical Instructor (Mss Agee, Boots, Cantu, Mains, Oertle, and Pontius), Nursing School Contracts; Department Director (Dr Hunley), Senior Director (Dr McElroy), and PCS Research & Project Development Coordinator (Ms Olney), Patient Care Services Research; and Nurse Residency Program Coordinator (Ms Schotte), Nursing Professional Programs, Children's Mercy, Kansas City, MO.
The Nursing Student Perception of Civil and Uncivil Behaviors (NSPCUB) instrument is a valid and reliable tool for assessing newly licensed nurses' perceptions of workplace behaviors, aiding in the creation of healthier work environments.
Area of Science:
- Nursing Education
- Workplace Behavior Analysis
- Healthcare Professional Development
Background:
- Workplace incivility negatively impacts nurse morale, attendance, and retention.
- Incivility directed at newly licensed nurses (NLNs) can jeopardize their careers.
- Understanding NLNs' perceptions of incivility is crucial for addressing workplace issues.
Purpose of the Study:
- To validate the Nursing Student Perception of Civil and Uncivil Behaviors (NSPCUB) instrument for newly licensed nurses (NLNs).
- To establish a credible measure of NLNs' perceptions of civil and uncivil behaviors by registered nurses (RNs).
Main Methods:
- A modified 12-item NSPCUB-NLN survey was administered to a convenience sample of NLNs from three cohorts.
- Exploratory factor analysis and reliability statistics were employed to analyze the data.
- Concurrent validity was assessed to evaluate the instrument's effectiveness.
Main Results:
- Exploratory factor analysis revealed distinct passive and active incivility subscales.
- The instrument demonstrated high reliability, with an overall Cronbach's alpha of 0.917.
- Higher scores for positive experiences compared to negative experiences supported the instrument's validity (P < 0.0001).
Conclusions:
- The NSPCUB-NLN is confirmed as a valid and reliable instrument for use with newly licensed nurses.
- This tool can assist nurse leaders in assessing unit cultures for incivility.
- Findings support the development of targeted interventions to foster healthier nursing work environments.
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