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Creating a Standardized Approach to Program Evaluation in a Magnet Recognized Pediatric Hospital System.
Deborah Schwartzkopf1, Kelly Bosak, Nelda Godfrey
1Author Affiliations: Senior Nursing Director - Ambulatory Administration (Dr Schwartzkopf), Children's Mercy Hospital, Kansas City, Missouri; and Associate Professor (Drs Bosak and Nelson-Brantley), Professor and Associate Dean of Innovative Partnerships and Practice (Dr Godfrey), and Clinical Assistant Professor (Dr Paramesh), The University of Kansas School of Nursing, Kansas City.
A standardized program evaluation template was developed and piloted in a pediatric hospital system. This goal-based framework provided valuable, cost-effective data for organizational decision-making.
Area of Science:
- Healthcare Administration
- Program Evaluation
- Organizational Management
Background:
- Systematic program evaluation is crucial for organizational value.
- Standardized processes enhance efficiency and effectiveness in healthcare settings.
Purpose of the Study:
- To design and pilot a standardized, goal-based evaluation template.
- To assess the template's acceptability, appropriateness, and feasibility in a pediatric hospital system.
Main Methods:
- A goal-based framework was used to design a standardized evaluation template.
- The template was piloted in the ambulatory setting of a quaternary pediatric hospital system.
- Executive decision-makers evaluated the template's implementation criteria.
Main Results:
- The standardized evaluation template met executive-level criteria for acceptability, appropriateness, and feasibility.
- Pilot application yielded valuable, cost-effective, unbiased formative and summative data.
- The data supported informed decision-making within the organization.
Conclusions:
- A standardized evaluation template can be successfully implemented in a complex healthcare setting.
- The goal-based framework provides a practical approach to program evaluation.
- This systematic process offers significant value for organizational improvement and decision-making.
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