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Published on: April 19, 2019
Evaluating Caregiver Satisfaction with the Use of a Digital Self-Management Device and Its Support Programme for
Ilaria Longo1, Caterina Rizzi1, Andrea Paolillo1
1Merck Serono S.p.A., Rome, Italy.
Abstract:
This protocol describes a web-based survey questionnaire developed to gather information on user satisfaction with digital devices and ClickService®, a patient support programme (PSP) in Italy for caregivers and paediatric patients receiving recombinant human growth hormone (r-hGH) therapy (Saizen®, Merck KGaA, Darmstadt, Germany) for growth disorders. Anonymous data is being collected from patients registered in the PSP in Italy and the results will be analyzed to evaluate the caregiver and patient satisfaction with the digital device and the PSP.