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Pathway for Fostering Organizational Civility: A Nursing Program's Journey Toward Excellence
Cynthia M Clark1, Joan M Owens, Alexandra Giffin
1About the Authors Cynthia M. Clark, PhD, RN, ANEF, FAAN, is professor emeritus, School of Nursing, Boise State University, Boise, ID. Joan M. Owens, PhD, RNC, is associate dean, chief nurse administrator, and associate professor, Department of Nursing, School of Health Sciences, Gonzaga University, Spokane, WA. Alexandra Giffin, MA, is undergraduate nursing academic advisor, Department of Nursing, School of Health Sciences, Gonzaga University.
This study demonstrates how nursing programs can foster a positive academic work environment. Implementing specific strategies led to significant improvements in teamwork, psychological safety, and trust within the program.
Area of Science:
- Nursing Education
- Organizational Psychology
- Workplace Culture
Background:
- Creating healthy academic work environments is crucial for nursing programs.
- Ethical and professional standards necessitate positive learning and working conditions.
Purpose of the Study:
- To share pre- and postassessment results of a positive cultural transformation in a nursing program.
- To illustrate the application of the Pathway for Fostering Organizational Civility framework.
Main Methods:
- Utilized the Pathway for Fostering Organizational Civility as a theoretical framework.
- Employed the Healthy Work Environment Inventory for pre- and postassessment of workplace culture.
- Implemented targeted strategies for cultural transformation.
Main Results:
- Achieved marked improvements in mission alignment.
- Observed significant enhancements in teamwork and psychological safety.
- Reported increased levels of communication and trust among staff and students.
Conclusions:
- Leadership support, culture assessment, and data-driven action plans are critical for success.
- Policy development and celebrating successes are key to sustaining a healthy academic environment.
- The Pathway for Fostering Organizational Civility provides an effective framework for positive cultural change in nursing programs.
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