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Managing agency nurses is crucial for hospitals facing staff shortages. A structured system involving orientation, agency contracts, and performance evaluation ensures quality care and cost control.

Area of Science:

Healthcare Management
Nursing Administration
Quality Improvement

Background:

Hospitals frequently utilize agency nurses to address nursing staff shortages.
Effective management of agency nurses is essential for maintaining care quality and controlling costs.

Purpose of the Study:

To describe a hospital's systematic approach to managing agency nurses.
To provide a framework for other institutions to adapt for their agency nurse programs.

Main Methods:

Implementation of a comprehensive orientation program for agency nurses.
Establishment of clear contractual agreements with nursing agencies.
Systematic performance evaluation processes for agency nursing staff.

Main Results:

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The described system facilitates the integration of agency nurses into hospital operations.
Key components ensure accountability and consistent care standards.
The approach aids in managing the financial aspects of utilizing temporary nursing staff.

Conclusions:

A structured system for agency nurse management is vital for healthcare facilities.
The outlined components (orientation, contracts, evaluation) are transferable and adaptable.
This model supports efficient and high-quality care delivery during staffing challenges.