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A pragmatic approach to measuring and evaluating hospital restructuring efforts
M T Kinneman1, K S Hitchings, Y E Bryan
1Patient Care Services, Lehigh Valley Hospital, Allentown, PA, USA.
The Journal of Nursing Administration
|July 1, 1997
Abstract:
Organizations have expended enormous resources to restructure care delivery Despite the growing literature describing these organizational innovations there is a paucity of credible data that reflects systematic measurement and evaluation of such changes. This report not only describes a comprehensive research based restructuring effort in a 720 bed acute care hospital, but it also describes an outcomes evaluation strategy and associated findings that may serve as a model and a guide for other healthcare institutions.