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A cultural transformation model for nursing
1West Virginia University Hospitals, Morgantown, USA. horstmanp@rcbhsc.wvu.edu
The Journal of Nursing Administration
|May 16, 1998
Abstract:
The rapidity and constancy of change, coupled with a culture of staff entitlement and passive and defensive leadership behaviors, prompted the development of an intensive plan for cultural transformation. The cultural transformation steps of leadership development, nominal group technique, quality improvement teams, and evaluation process are explored in detail. Lessons learned and outcomes obtained within the first 6 months after implementation are identified.