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The Michigan leadership model: developing a management infrastructure
Carrie Dawson1, Michelle Aebersold, Nancy Mamolen
1Nursing Services, University of Michigan Health System, Ann Arbor, MI 48109, USA.
Abstract:
University of Michigan Health System underwent a number of reduction strategies in the early 1990s to address the rising costs of healthcare. By 2001, an analysis revealed that these strategies negatively impacted employee satisfaction and patient care. A team of nurse managers was charged with redesigning the current support structure for nurse managers. The team conducted an analysis of the current situation and designed a new model called the Michigan Leadership Model comprising both administrative and leadership support positions.
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