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The Heart Failure Journey Board to Discharge
Clare Kranz1, Delois Spencer, Shea Polancich
1University of Utah College of Nursing, Salt Lake City (Dr Kranz); University of Alabama at Birmingham Hospital (Mss Spencer and Curry); and University of Alabama at Birmingham School of Nursing (Drs Polancich and Miltner).
Insights
Implementing a journey board discharge tool for heart failure (HF) patients improved nurse communication and patient education. This led to reduced hospital stays and readmission rates, enhancing self-care outcomes.
Area of Science:
- Cardiovascular Medicine
- Health Services Research
- Patient Education
Background:
- Heart failure (HF) necessitates lifestyle modifications for improved patient outcomes.
- HF is a leading cause of hospital readmissions, incurring significant costs and prolonged lengths of stay (LOS).
Purpose of the Study:
- To adapt and implement a journey board discharge tool for adult patients with heart failure.
- To evaluate the impact of the journey board tool on patient education and hospital resource utilization.
Main Methods:
- A journey board discharge tool was developed and piloted on a single nursing unit.
- The tool, comprising 19 educational topic tiles, was used by nurses to track completed patient education sessions.
- Boards were affixed to patient room communication boards for real-time progress tracking.
Main Results:
- Post-implementation, the average LOS decreased from 5.9 to 5.3 days.
- Average cost per patient reduced from $5332 to $4848.
- The hospital readmission rate for HF patients declined from over 30% to 28%.
Conclusions:
- The journey board discharge education tool enhances nurse communication regarding patient education.
- Effective use of the tool supports evidence-based self-care instruction for heart failure patients.
- This intervention shows potential for improving patient management and reducing healthcare costs associated with heart failure.
Background:
Patients with heart failure (HF) require lifestyle changes to improve functional status and health outcomes.
Local Problem:
Heart failure was the most common readmitting diagnosis, with costs per patient of $5332, length of stay (LOS) of 5.9 days, and readmission rate of more than 30%.
Implementation:
The purpose was to adapt and implement a journey board discharge tool for adults with HF.
Methods:
A journey board was created, piloted, and trialed on 1 nursing unit. Large journey boards were attached to communication boards in patient rooms for nurses to mark off topics, listed in the form of a tile (n = 19), as complete following education sessions.
Results:
Nurses reported the tool helped them know what educational topics were covered by previous shifts. Following implementation, the average LOS was 5.3 days, patient cost per patient was $4848, and readmission rate was 28%.
Conclusions:
Utilizing journey board discharge education tools with patients can improve communication and evidence-based self-care instruction.
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