Undergraduate Nursing Students and Management of Interruptions: Preparation of Students for Future Workplace Realities
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Published on: April 18, 2017
Ginger Schroers1, Jennifer Gunberg Ross, Helene Moriarty
1About the Author Ginger Schroers, PhD, RNC, CNE, is an assistant professor, Loyola University Chicago School of Nursing, Chicago, Illinois. Jennifer Gunberg Ross, PhD, RN, CNE, is an associate professor, M. Louise Fitzpatrick College of Nursing, Villanova University, Villanova, Pennsylvania. Helene Moriarty, PhD, RN, FAAN, is a professor, Diane and Robert Moritz Jr. Endowed Chair in Nursing Research, M. Louise Fitzpatrick College of Nursing, Villanova University, and nurse scientist, Corporal Michael J. Crescenz Veterans Affairs Medical Center, Philadelphia, Pennsylvania. This work was supported by the International Nursing Association for Clinical Simulation in Nursing (2020 Debra Spunt/Laerdal Medical Grant), Jonas Philanthropies (2019-2020 NLN Jonas Scholar), and the National League for Nursing (2020 Mary Anne Rizzolo Doctoral Research Award). This article is based on the first author's dissertation, completed while she was a doctoral student at the M. Louise Fitzpatrick College of Nursing, Villanova University. For more information, contact Ginger Schroers at gschroers@luc.edu.
Aim:
The aim of this study was to investigate interruption management strategies and associative cues used by nursing students when interrupted during simulated medication administration.
Background:
Interruptions occur with high frequency in health care settings and are associated with increased medication errors and decreased task efficiency. The Altmann and Trafton memory for goals model, a cognitive-science model, proposes use of associative cues during an interruption to mitigate these negative effects.
Method:
A mixed-methods, two-site study explored associative cues and other management strategies that nursing students used when interrupted during simulated medication administration. Data were collected via direct observation and semistructured interviews.
Results:
Students primarily multitasked (66.7 percent) during the interruption. Few students (5.5 percent) used associative cues. Students voiced the need for education and practice on how to manage interruptions.
Conclusion:
Evidence-based strategies are required to prepare nursing students for workplace interruptions. Use of associative cues during interruptions warrants further investigation.
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