The Well-being Coaching Program: An Innovative Approach to Support and Empower Healthcare Workers.
Alisa Dent1, Diane Sieg, Lindsay T Munn
1Author Affiliations: Chief Nursing Officer (Dent), Levine Children's Hospital and Jeff Gordan Children's Center, Atrium Health, Charlotte; Well-being Expert and Creator of The Well-being Coaching Program (Sieg) and Assistant Professor (Dr Munn), Department of Implementation Science, Wake Forest University School of Medicine, Winston-Salem; and Vice President and Market Chief Nurse Executive (Dr Rose), Central Market, and Retired Senior Vice President and Enterprise Nurse Executive (Dr Swick), Atrium Health, Charlotte, North Carolina.
Healthcare workers experience high stress and burnout. A Well-being Coaching Program (WBCP) using Self-leadership strategies showed sustained improvements in well-being and reduced burnout, enhancing patient care.
Area of Science:
- Healthcare worker well-being
- Occupational health psychology
- Leadership development
Background:
- Healthcare professionals face significant global challenges with rising stress and burnout.
- Existing interventions often lack sustained impact on workforce resilience.
- The need for effective strategies to support healthcare worker mental health is critical.
Purpose of the Study:
- To evaluate the Well-being Coaching Program (WBCP) effectiveness in enhancing healthcare worker well-being.
- To assess the impact of the WBCP on stress, engagement, burnout, self-leadership, and self-compassion.
- To explore the role of leadership support in fostering a resilient healthcare workforce.
Main Methods:
- The Well-being Coaching Program (WBCP) was implemented, focusing on Self-leadership via the Compassion, Presence, and Recovery framework.
- Phases I and II involved assessments to measure program outcomes.
- Data analysis focused on changes in key well-being and leadership indicators.
Main Results:
- The WBCP demonstrated promising and sustained enhancements in healthcare workers' stress levels and engagement.
- Significant improvements were observed in reducing burnout and increasing self-leadership and self-compassion.
- Positive trends suggest the program's efficacy in improving overall well-being.
Conclusions:
- The Well-being Coaching Program (WBCP) is effective in improving healthcare worker well-being and resilience.
- Shared responsibility and strong leadership support are vital for successful implementation and sustained impact.
- Investing in healthcare worker well-being initiatives directly contributes to better patient care outcomes.
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