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A marketing approach to nursing administration--Part 2
The Journal of Nursing Administration
|April 1, 1983
Summary
This study explores applying marketing principles to nursing administration by understanding complex relationships and market segments. Effective nursing management requires analyzing market needs and organizational capabilities for strategic planning.
Area of Science:
- Healthcare Management
- Marketing in Healthcare
- Nursing Administration
Background:
- Marketing involves managing exchange relationships with an organization's markets.
- Nursing administration interactions with healthcare organizations, patients, and communities are complex.
- Identifying distinct market segments is crucial for tailored strategies.
Purpose of the Study:
- To apply a marketing approach to nursing administration.
- To analyze the complex relationships and exchanges involving the nursing division.
- To guide nurse administrators in developing effective marketing strategies.
Main Methods:
- Developing an awareness of all divisional relationships involving value exchange.
- Identifying and segmenting markets based on needs, preferences, and behaviors.
- Utilizing a marketing information and research program for data analysis.
Main Results:
- Analysis of nursing markets' needs and preferences is essential.
- Understanding organizational capabilities and deficits is key.
- Translating research into actionable strategies and tactics is the management phase.
Conclusions:
- A systematic marketing approach enhances nursing administration.
- Effective strategies require understanding diverse market segments.
- Potential challenges in implementation must be addressed.