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Computer selection for human service organizations.
Administration in Social Work
|January 6, 1984
Summary
Automating information systems (IS) helps human service organizations (HSO) manage scarce resources. This guide aids HSO managers in deciding whether to automate and how to evaluate vendor proposals.
Area of Science:
- Information Systems
- Organizational Management
- Public Administration
Background:
- Human service organizations (HSO) often face resource scarcity.
- Automation of information systems (IS) can enhance organizational control.
- Decision-making for IS adoption requires careful consideration.
Purpose of the Study:
- To dissect the decision-making process for automating information systems in HSOs.
- To provide guidance for HSO managers on IS adoption.
- To outline strategies for evaluating vendor proposals and exploring acquisition alternatives.
Main Methods:
- Analysis of the decision-making process for IS automation.
- Development of guidelines for Request-for-Proposal (RFP) creation and evaluation.
- Summary of alternative computer acquisition strategies.
Main Results:
- Automation of IS can improve HSO resource management.
- Structured approaches to RFP development and vendor evaluation are crucial.
- Alternatives to traditional purchasing or leasing exist for acquiring technology.
Conclusions:
- Informed decisions regarding IS automation can optimize HSO operations.
- Effective RFP processes are key to selecting appropriate technology solutions.
- Exploring diverse acquisition methods can lead to cost-effective technology implementation.